FAQ

Aurze – Frequently Asked Questions (FAQ)

1. What is Aurze?

Aurze is a luxury perfume brand dedicated to crafting high-quality, long-lasting fragrances that evoke elegance, confidence, and timeless beauty.

2. Are Aurze perfumes long-lasting?

Yes! Our fragrances are formulated with premium ingredients to ensure a long-lasting scent that stays with you throughout the day.

3. Do you offer samples before purchasing a full-size bottle?

Currently, we do not offer samples, but we are working on providing a sample set in the future. Stay tuned for updates!

4. How should I store my Aurze perfume?

To maintain the quality of your fragrance, store it in a cool, dry place away from direct sunlight and heat.

5. Do you test your perfumes on animals?

No, Aurze is a cruelty-free brand. We do not test our products on animals.

6. How can I track my order?

Once your order is shipped, you will receive an email with a tracking number. You can use this to monitor the status of your delivery.

7. What is your return and exchange policy?

Due to hygiene reasons, we do not accept returns on opened perfumes. However, if your product arrives damaged or incorrect, please contact our support team within 48 hours of delivery for assistance.

8. Do you offer international shipping?

Yes, we ship to select international locations. Shipping times and costs vary depending on your country and local customs regulations.

9. Can I cancel or modify my order after placing it?

We process orders quickly, but if you need to make changes, please contact us within 24 hours of placing your order.

10. How can I contact Aurze for further inquiries?

For any questions or concerns, you can reach us at [Your Email/Contact Information], and our team will be happy to assist you.

Thank you for choosing Aurze—where luxury meets fragrance. ✨